Frequently Asked Questions    

Online Store Returns
Please email shop@theuniversalconnectionstore.com with your information and a team member will review promptly.

How do we ship products?
We are using the great team at United States Postal Service to ensure your selection arrives promptly and safely.

How long does shipping take?
Between 2-5 days depending on the time of the order, destination, nature of the goods and packaging. Rest assured we will endeavor to have your selection on its way to you promptly.

Where do we ship products?
Currently, we are shipping to the continental United States only.

Is shipping tracking offered?
If you have any questions about your selection and tracking please email shop@theuniversalconnectionstore.com

Payment methods
We accept Mastercard, Visa, American Express, Discover Card and Paypal

Out of Stock Items
If your selection has gone ‘out of stock’ inadvertently we will follow up with you promptly and suggest an alternate or arrange for a refund.